Helping you to make the right choices.
A Patient-Centered Medical Home (PCMH) is health care centered on you, the patient. It is a partnership between you and your doctor. Your doctor leads a team of health care professionals in a medical practice committed to improving your overall health and to helping you reach your health goals.
Instead of just being treated for a problem here and there without making a connection between symptoms, the patient-centered medical home focuses on connecting the dots and coordinating care.
For example: Did your child have his or her yearly health maintenance exam? Is your child up to date on immunizations? Is your child’s asthma well controlled?
Your medical home doctor will help you with those goals.
We strive to accommodate patients who need more urgent care. Please call us immediately if your symptoms become acute. We will assist you in obtaining appropriate care. Emergency care is safer if we can guide the Emergency Department about your health situation.
As your healthcare provider, I will always:
• Provide you with a care team who knows your child.
• Respect your child as an individual. We will not make judgements based on race, religion, sex, age, disability, etc.
• Provide care given by a team of health professionals, led by your child’s physician.
• Provide the care your child needs when needed
• Provide care that meets your child’s needs and fits with your goals and values.
• Provide care that is based on quality and safety.
• Have a doctor on call 24 hours a day, seven days a week
• Take care of short term illnesses and long term diseases
• Offer advice to help your child to stay healthy
• Tell you about your child’s health and illnesses in a way you can understand
• Improve your child’s care by using electronic health records.
As our patient, we trust you to:
• Contact our office BEFORE heading to an Emergency Room or Urgent Care – we do offer same day or next day appointments.
• Tell us about your needs and concerns with your child.
• Tell us what medications your child is taking.
• Let us know when your child is seen by other doctors and what medications were prescribed or changed..
• Ask other doctors to send us a report about your child’s care when they see them
• Seek our advice before your child sees other physicians
• Learn about wellness and how to prevent diseases.
• Learn about your insurances so you know what it covers.
• Respect us as individuals and partners in your care
• Keep your appointment as scheduled or call and let us know when you cannot make it.
• Pay your share of the visit fee when you are seen in the office.
• Give us feedback so we can improve our services (we may survey you in the future to understand this better).